At the corner of Schrock and Cleveland Avenue, since 1987.
Send a message.
For quote requests, use /get-a-quote. For active claims call us at (614) 555-7400 or see /file-a-claim for carrier-direct numbers.
780 East Schrock Road
Westerville, OH 43081
Monday – Friday · 8:00 AM – 5:30 PM Eastern
Walk-ins welcome during business hours.
Emergency claims handled directly through carrier 24/7 lines. See /file-a-claim for all 22 direct numbers.
For quote requests we typically call back within four business hours. For active claims we triage same-day during business hours. For policy questions and certificates of insurance, expect a callback by end of business day.
Parking on-site.
Twelve spaces in the lot directly behind the building, accessed from Cleveland Avenue. Two reserved client spaces nearest the entrance. Overflow on Schrock with no time-of-day restrictions.
Step-free entry.
Ramped entry from the parking lot to the lobby. ADA-compliant restroom on the first floor. Conference rooms on both floors are accessible (elevator at the back of the lobby). Service animals welcome.
Schrock + Cleveland.
The Westerville Senior Center is one block east. Westerville Library is a six-minute drive. Coffee at Java Central on State Street if your appointment runs early — about five minutes north.